Works

Systems and processes I've built to keep businesses running smoothly.

Project 1
OPERATIONSSYSTEMS

Wellness Haven — Client Management System for Coaches

A complete Notion workspace built for a health coaching business: four connected databases (Clients, Sessions, Content, Invoices) linked by relations, with formulas tracking session counts and overdue payments automatically, and filtered views surfacing what matters each week at a glance.

This project is presented as a Loom walkthrough video. Built as a self-initiated project for a fictional client, designed to demonstrate a niche-specific Notion system for coaches and consultants.

01

Client & Session Tracking

Relational databases linking clients to their sessions, package, and remaining balance.

02

Automated Formulas & Rollups

Session counts and overdue payments track themselves, no manual updates.

03

Weekly Dashboard

One homepage view surfacing active clients, upcoming sessions, and overdue invoices.

Project 2
01

8-Phase Breakdown

Long-running project divided into clear, trackable phases with no external deadlines

02

Task-Level Checklists

Granular Notion database tracking progress at every level

03

Reference Image Library

Categorized visual library for real-world measurement and build tracking

OPERATIONSSYSTEMS

Project Haven — Project Management System

A multi-part Notion system built to plan and track a long-running personal project without external deadlines: an 8-phase breakdown with task-level checklists, a real-world measurement and build-tracking database, and a categorised reference-image library.

Project 3
OPERATIONSSYSTEMS

OilineHQ Store Business Operations

End-to-end operational system for a self-run small business — customer communication, order handling, and invoicing tracked across multiple systems to avoid single points of failure. Built and maintained a customer base of 8 clients, including repeat buyers, without a physical storefront.

This project is presented as a Loom walkthrough video with sensitive information blurred. Click below to view the full system in action.

Customer Communication

Structured messaging workflows across channels

Order Handling

End-to-end tracking from inquiry to fulfilment

Invoicing

Consistent records across multiple systems

Project 4
OPERATIONSSYSTEMS

Email Management

Inbox cleanup and labelling system built to take a cluttered inbox from reactive to organized — plus a follow-up scheduling workflow to keep outbound communication proactive rather than last-minute.

Before

~449 unread messages, no labels, reactive inbox management

After

Cleared and organised with a consistent labelling system applied

Scheduled

Send-later workflow enabling proactive, timely outbound communication

project 5
OPERATIONSSYSTEMS

Calendar Management & Scheduling

Full calendar system built and colour-coded by category — client meetings, focus time, and personal time — so schedule status is readable at a glance. Includes a client-facing booking page with configured availability and appointment duration.

Booking Page Setup

Client-facing availability page with configured appointment durations and buffer times.

Colour-Coded Calendar View

Each category is visually distinct at a glance.

Client Meetings | Focus Time | Personal Time | Internal Team | Project

project 6
OPERATIONSSYSTEMS

Folder & File Management

Tanaka Residence — Self-directed training project in creative/architecture studio coordination

Built as part of self-directed training in creative/architecture studio coordination, for a fictional client project (Tanaka Residence). A structured folder system with no natural organization to fall back to: numbered top-level folders (Admin, Drawings, Specs, RFIs, Submittals, Permits, Site Visit Photos) so anyone on the project can find what they need without asking. Files inside follow a consistent naming convention (e.g. TNK_Front_View, TNK_Ground_Floor) to keep versions and file types identifiable at a glance, even as the folder grows.

Top-Level Folder Structure

Numbered folders: Admin, Drawings, Specs, RFIs, Submittals, Permits, Site Visit Photos

File Naming Convention

Consistent prefix system (TNK_) keeps versions and file types identifiable as the project scales

Inside the Folders

Every subfolder follows the same logic — no guessing, no asking, no hunting for files

How I work

I approach every project the same way: break it into clear phases, track status honestly instead of guessing, and keep the structure visible — even on long projects with no one checking in but me. Systems don't have to be complicated to work. They just have to hold up when things get busy.

Break It Into Phases

Every project starts with a clear structure. No ambiguity about what comes first, what comes next, or what done looks like.

Track Status Honestly

Progress is visible and accurate — not optimistic. If something is blocked, the system shows it before it becomes a problem.

Keep Structure Visible

Good systems are readable at a glance. Anyone stepping in — including future me — should be able to orient immediately.

Hold Up Under Pressure

The real test of a system is when things get busy. These are built to stay functional when there's no time to think about the system itself.

About This Portfolio

These projects represent real systems I've built — running my own business, and through self-directed training designed to mirror real client work — all with the same standard of care. Each one was designed to be handed off, scaled, or picked back up after time away without losing context. I work best in the background: setting up the infrastructure that lets other people focus on what they do best. If your business needs cleaner systems, better organization, or someone to own the operational details — that's where I come in.


6 Projects

Documented and walkthrough-ready

Operations Focus

Systems, scheduling, files, and communication

Calm & Capable

Built to hold up when things get busy

Interested in working together?

I'm available to build Notion systems for coaches, consultants, and small teams, plus operations and admin support. If you're looking for someone to design the systems that keep your business running, let's talk.

Made with